Question 1

Do you have samples of the hoodie colour?

Accepted Answer

Yes, we have swatches available in most colours. Just let us know what you have in mind.

Question 2

Do you print on the sleeve?

Accepted Answer

We are looking to do this in the future, but not at the current time as our production is not set up for this.

Question 3

What is the early bird discount?

Accepted Answer

This is a £1 discount on every leavers hoodie and applies if your order is placed, paid for and artwork signed off between January and the end of May. Organiser orders only, this offer excludes parent shop orders.

Question 4

Is it possible to have a sample hoodie for sizing?

Accepted Answer

Yes, we can send you a sample hoodie for sizing however there is a £10.00 deposit refundable on return of the hoodie in ‘saleable condition’.

Question 5

Will the hood cover the design?

Accepted Answer

Any important information such as Name/Position will not be covered.

Question 6

I don't want the name of the person ordering to appear in the group names in the back design?

Accepted Answer

Once you are in the order system, you go to create Name List, select order by ticking the small box and a large dialogue box appears. Then tick "Do not include (name) within the group name in the back design". Then close the box. The name will not be included in the back design.

Question 7

How much will it cost to order another leavers hoodie after the main order?

Accepted Answer

This will cost an extra £25.
Original Price of your hoodie plus:
£19.00 screen and layup cost
£6.00 courier charge
If 6+ hoodies are ordered which are to be posted back to the same address then the £25.00 set up and courier charge is absorbed with the order.

CAULIFLOWER hoodies

PART OF CAULIFLOWER GROUP LTD.

FAQs

FAQs

Do you have samples of the hoodie colour?

Do you print on the sleeve?

What is the early bird discount?

Is it possible to have a sample hoodie for sizing?

Will the hood cover the design?

I don't want the name of the person ordering to appear in the group names in the back design?

How much will it cost to order another leavers hoodie after the main order?

Admin & Organisation:

How do I place a Hoodie order?

What if I spot a mistake after placing an order?

I realise I have spelt a name wrong on the design can I have my garments reprinted?

I forgot a name on the back is there anything I can do?

I have received a late order from a parent can I add it?

I need to change the size of one of the garments I have ordered, is this possible?

Organisation:

Is there a minimum order?

Is there a delivery cost?

How long will my order take?

I qualify for 2 of your promotional discounts, can I use them both together?"

Can I order a colour/size that is not on the website?

Artwork:

Where is the personalisation positioned on the back?

How do the letters appear for the Nickname?

How big will the embroidered logo be?

How many colours can I have in my logo?

What do I need to send you to help you design my embroidered logo?

Do I see a proof of the embroidery before production?

Can I have a custom design for the back?

Can I switch designs after I have placed my order?